Studio Policies

    • Cash, debit cards, and all major credit cards are accepted.

    • A non-refundable 50% deposit is required to book all appointments.

    • Your deposit will be applied toward your service total, with the remaining balance due at the end of your appointment.

    • Please arrive without additional guests unless previously discussed.

    • The studio is a cozy space, & with the wax warmers running, it can become very warm with extra people in the room.

  • Please arrive on time for your appointment.

    • Late arrivals may need to be rescheduled or canceled if there isn't enough time to complete your service.

    • Most appointments are scheduled for 15–20 minutes, so arriving late may affect your service.

    • Appointments may be canceled or rescheduled up to 48 hours before your appointment.

    • You can make changes using the confirmation email or text you received when booking.

    • Appointments canceled or rescheduled within 48 hours will forfeit the 50% deposit.

  • Please communicate if something comes up, I completely understand that life happens!

    • Clients who do not show up without notice will be charged the remaining balance (100% of the scheduled service).

    • Future appointments cannot be booked until any outstanding balance has been paid.

  • If the card on file is declined for a cancellation or no-show fee, an invoice will be sent to the email on file.

    Outstanding invoices must be paid before booking any future appointments.

  • Payment Reminders

    Payment reminders are sent during the week your payment is due.

    Failed Payments

    If your card on file is declined:

    • A $5 late fee will be added to your outstanding balance.

    • Your package may be paused until payment is received.

    • Repeated failed payments may result in your package being canceled.